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The incorporation of IBM's artificial intelligence into the Slack app allows the chat platform to understand the inner workings of a company, as well as an individual user’s role within it.
Its purpose will be to provide useful answers to questions answered by employees.
Skype chatbots are able to integrate deep within Microsoft’s own digital assistant Cortana.
Given that the use of messaging apps is growing in popularity, chatbot uses for enterprise have also grown, which has fueled major industry players to integrate more chatbots into their systems for both individual and enterprise use.This allows businesses to redirect customers to the corresponding company page or bot.Facebook’s experimental Messenger bot, M, proves the value of a bot and its ability to not only just retrieve simple pieces of information from its database, but understand complex requests as your digital butler.Already, companies that use Slack have employees that spend about 20 percent of their time looking for information or looking for someone who has the information they need.Among the countless existing frameworks that users have access to online, Slack allows you to build your own chatbot and makes it simple for users to publish their bots on their app store.